Latest news
March 24, 2026
Reminder: Pharmacare took effect in British Columbia (B.C.) on March 1, 2026
March 17, 2026
Enhancing the Client benefits experience on mysunlife.ca
March 17, 2026
Supporting your Clients to create better women’s health outcomes
Past communications
March 10, 2026
Fraud Prevention Month – Was that fraud? Online quiz to help understand benefits fraud and abuse
We’ve created an interactive quiz with real-life scenarios that helps employees recognize and prevent benefits fraud and abuse.
March 10, 2026
New Organizational Health program addresses women’s health risks – #IWD2026
We’re pleased to introduce a new Organizational Health initiative focused on women’s health.
March 3, 2026
Introducing dedicated menopause support through Lumino Health Virtual Care, by Dialogue
We’re excited to announce that dedicated menopause support is now available through Lumino Health Virtual Care, by Dialogue, at no additional cost to plan sponsors.
February 17, 2026
Dental fee adjustments for 2026
Canadian dental associations have published their annual fee guides, which Sun Life uses to set reimbursement rates for dental services.
February 03, 2026
Updated Group Benefits Report Catalogue now available
We’re pleased to inform you that we’ve updated our Group Benefits Report Catalogue with significant improvements to better serve your reporting needs.
January 20, 2026
Extending medical cannabis coverage to address chronic and neuropathic pain
We’re pleased to announce that our optional medical cannabis coverage now includes chronic and neuropathic pain.
January 20, 2026
Insights from 2025 – Providing you with Best in Health solutions
Our 2025 summary is here!
December 9, 2025
New Bright Paper report to help Clients understand and support Generation Z in the workplace
Our new Bright Paper report, The kids are all grown up – Checking in on Generation Z, provides insights on Gen Z health needs and trends today in the workplace.
December 9, 2025
The federal government announced the 2026 Employment Insurance (EI) rates and maximum amounts.
November 25, 2025
Lumino Health Virtual Care, by Dialogue is there for plan members during the busy holiday season
December can present various challenges for some plan members. These may include year-end work deadlines, the stress of holiday gatherings, or even seasonal illness.
November 11, 2025
Expanding Provider eClaims service to mental health and paramedical practitioners
We're excited to announce the extension of our Provider eClaims (direct billing) service to include additional mental health and paramedical practitioners.
October 28, 2025
Latest Designed for Health report: new insights into women’s health
We’re excited to announce a new report in our Designed for Health series.
October 21, 2025
New standardized Initial Disability Insurance Medical Statement coming soon!
We are happy to align with the Canadian Life and Health Insurance Association (CLHIA) initiative to standardize Attending Physician’s Statements.
October 14, 2025
Reminder: Bereavement support available to beneficiaries of life claims
We want to remind you about complimentary bereavement support available to eligible* Sun Life beneficiaries, through Empathy.
October 14, 2025
Celebrating Small Business Week: October 19-25, 2025
This annual event highlights the vital role small businesses play in our economy and communities.
October 14, 2025
Eligible plan members could win $1,000 for groceries, gas or expenses!
From October 7 to December 31, 2025, the contest will promote mobile app adoption by encouraging members to register for their Sun Life accounts, sign in to the app and explore its newly redesigned experience.
September 30, 2025
Here are some important considerations they should always take before travelling.
September 23, 2025
We have some news to share with you about: New EAP enhancements, the timing of Lumino Health Virtual Care–related contract changes, Lumino Health branding.
September 23, 2025
World Mental Health Day: Educational resources for your Clients and their employees
Mental health continues to be a key factor in creating a supportive and productive workplace.
September 16, 2025
New: Menopause education guide
To help educate plan members about the menopause transition, we’ve created a new guide.
September 16, 2025
Guiding Clients through climate-related health impacts
We’re excited to share our new research report, How climate and extreme weather are impacting workplace health in Canada: creating a climate-resilient workforce with group benefits.
September 16, 2025
Free virtual event: Menopause Works Here™ Employer Best Practices Session, sponsored by Sun Life
This free webinar, hosted by the Menopause Foundation of Canada, will address a critical workplace issue affecting productivity, retention, and organizational success.
September 16, 2025
Sharing our 2025 mid-year review
Here’s a recap of the work we’ve done so far in our 2025 mid-year review.
September 9, 2025
Driving value with innovative group benefits plans
Our new report shows how we’re helping Clients maximize the value of their benefits plans to create a resilient, productive, and engaged workforce that can thrive even in uncertain times.
September 9, 2025
New Women's Health Guidebook – insights to help you advise your Clients
Sun Life has sponsored Benefits Canada's "The Plan Sponsor's Guide to Women's Health " – a comprehensive guide that can enhance your advisory services and demonstrate thought leadership to Clients.
July 29, 2025
New report on mental health disparities between men and women in the workplace
We’re excited to announce the launch of our new report – Mind the gap: Mental health disparities between men and women at work.
July 8, 2025
New infographic illustrates the effects of climate change on employee health and productivity
We’ve created an infographic highlighting the effects of climate change on employee health and productivity, as well as how group benefits plans can help.
July 8, 2025
Changes to the out-of-pocket maximum and co-insurance amount in Quebec
The Régie de l’assurance maladie du Québec (RAMQ) has made changes to the Quebec drug insurance plan.
July 2, 2025
Now available across Canada: NEW smoking cessation coaching program
We’re providing free access to a 1:1 coaching program called Can Quit.
July 2, 2025
Check our new “Did you know” flyer: redesigned, updated and educational
This new resource gives you an overview of our products, solutions, and services, providing you with valuable insights to share with your Clients.
June 24, 2025
New expat program provider as of June 1 for Clients: Cigna Healthcare
We’d like to announce that we’ve partnered with Cigna for our expat program as of June 1, 2025.
June 17, 2025
New Designed for Health report: available now!
We’re excited to announce a new report in our Designed for Health series: Shifting tides in disability claims —Addressing mental health and chronic disease in the workplace.
June 3, 2025
Important update: GB SunAdvantage contact information change
Our GB SunAdvantage Client Service is upgrading its communication system from Avaya to Amazon Connect on June 3, 2025.
May 21, 2025
Support for those impacted by the wildfires in Canada
We know that the fires in Canada have devastating effects and may have caused you and/or some of your Clients and their plan members to have to evacuate your homes quickly.
May 21, 2025
Equip your Clients with our new fraud prevention brochure
We're excited to introduce our latest resource: " PDF Effective Fraud prevention for your benefits plan."
May 13, 2025
The Canada Disability Benefit: Details & Impact
As of May 15, 2025, regulations supporting the Canada Disability Benefit (CDB) will come into force.
May 13, 2025
Coming soon: a new mobile experience for plan members
We’re making it easier for plan members to seamlessly manage their health, wealth, and protection needs using the my Sun Life mobile app.
April 22, 2025
Now available: refreshed mental health training for workplace leaders
We’re excited to announce that we’ve refreshed and simplified our mental health training videos for people leaders in the workplace.
April 22, 2025
Our guide to building organizational resilience
There are several trends that are currently testing the resilience of many employees. Helping your Clients build a resilient organization is important.
March 25, 2025
Fraud prevention is a year-round commitment
Fraud Prevention Month comes to an end, but it’s important to stay alert and vigilant throughout the year.
March 11, 2025
Fraud Prevention Month: educational podcasts are here!
March is Fraud Prevention Month. And Sun Life’s Fraud Risk Management team has recorded a series of educational podcasts on cyber-enabled fraud.
March 11, 2025
Power up your knowledge: we’ve refreshed our SunSolutions Summary Guide!
We’re thrilled to unveil the latest edition of our SunSolutions summary guide , specifically tailored for businesses with 50 or more employees.
March 4, 2025
Addressing the gender health gap through group benefit plans
This International Women's Day, together we can focus on empowering our Clients to take a leading role in addressing the gender health gap.
February 25, 2025
Strategic dental fee adjustments for 2025
The provincial and territorial dental associations have recently published their annual fee guides, a fundamental resource that Sun Life uses to establish maximum reimbursement amounts for dental services.
February 24, 2025
Leadership announcement for Sun Life Canada
We’re excited to announce key leadership changes at Sun Life Canada that will strengthen our commitment to providing innovative solutions in group retirement and health services.
February 4, 2025
Introducing bereavement support services for life insurance claim beneficiaries
The loss of a loved one is a challenging time. Not only do beneficiaries deal with the grief of their loss, but there can also be a heavy administrative burden.
January 28, 2025
It highlights the meaningful results from solutions we’ve provided to help support your Clients’ benefits plan needs.
January 28, 2025
Understanding renewals of Group Benefits
You know your Clients want the most efficient group benefits plan that aligns with their employees’ health and wellness needs.
January 14, 2025
New women’s health toolkit to help close the gender health gap
In our continuing efforts to help support women’s health, we’re excited to announce the launch of our women’s health toolkit.
December 10, 2024
Increase in Employment Insurance maximum insurable earnings will change Short-Term Disability plans
The federal government announced the 2025 Employment Insurance (EI) rates and maximums.
December 10, 2024
Continuous Glucose Monitor (CGM) Direct Claim Submissions now available at pharmacies
Sun Life is committed to continually improving access to the diabetic supplies plan members need.
December 3, 2024
Coming soon: NEW smoking cessation coaching program
Smoking is the leading preventable cause of premature death and disease worldwide. However, quitting smoking permanently presents significant challenges and often requires multiple levels of support
November 28, 2024
We’re introducing another layer of security to protect your data
One of our top priorities is protecting your personal data. To ensure we continue to provide secure and reliable service, we’re adding Two-Step Verification to our secure Advisor Services website.
November 5, 2024
Keeping your access to the Plan Advisor Site (PAS) secure with Two-Step Verification
We know that the security of your Clients’ information is very important to you. We will be introducing Two-Step Verification to the PAS to make it even more secure.
November 5, 2024
You’re invited: World Federation for Mental Health webinar series on November 21
October 10 was World Mental Health Day with the theme 'It’s Time to Prioritize Mental Health in the Workplace'.
October 29, 2024
Sun Life awarded Canada Order of Excellence for Mental Health at Work®
Excellence Canada has awarded Sun Life its top-level certification for workplace mental health. We’re just the fourth organization in Canada to receive the Canada Order of Excellence for Mental Health at Work.
October 29, 2024
Celebrating Canadian small businesses
There are 1.2 million businesses in Canada, and 98% of them have fewer than 100 employees. Small businesses play a big role in our economy.
October 22, 2024
Supporting women’s health through Sun Life’s virtual care offering*
Women make up about 48% of the Canadian workforce. Despite this fact, women’s health-care needs are not always effectively represented in group benefits plans.
October 15, 2024
Now live: The new Sun Life EAP resource hub
We’re excited to share a new resource hub for the Sun Life Employee Assistance Program (EAP). This new hub will make it easier for you and your Clients to learn more about our Sun Life EAP. On this page you’ll find the following resources:
October 15, 2024
Small Business Week is October 20–26, 2024
Small Business Week is October 20–26. It’s the perfect time for connecting with Clients. Meeting regularly with Clients allows you to nurture your relationships and develop your business.
October 15, 2024
Help your Clients minimize the workplace effects of chronic disease
This report leverages data from our own claims database of over 3 million plan members. It provides a unique and detailed view of how chronic disease is impacting workplaces today.
October 15, 2024
World Menopause Day: help Clients take action to help women live healthier lives
World Menopause Day takes place every year on October 18. Its goal is to raise awareness of menopause and the support options available for improving women’s health and well-being.
October 1, 2024
World Mental Health Day – Mental Health at work
World Mental Health Day is October 10, 2024. This year’s theme advocates for prioritizing mental health in the workplace.
September 10, 2024
Disability management – successful pilot of online questionnaire now complete
Our personalized case management approach ensures that we assess plan members quickly, with the right resources identified as soon as possible.
September 10, 2024
We’re proud to support your Clients’ employees through their health journey. This review highlights our initiatives including women’s health, mental health, disability and drug benefits.
September 3, 2024
Digital Enrolment tool now available for new Clients
We’re excited to announce that the new Digital Enrolment tool (DE tool) is now available. The tool is available at no cost for Insured Admin (IA) Clients with traditional plans.
August 20, 2024
9-8-8: Canada’s suicide crisis helpline
September 10 is World Suicide Prevention Day. In November 2023, the Government of Canada launched 9-8-8, Canada’s new three-digit suicide crisis helpline. It’s available 24/7, by call or text, in English and French.
August 13, 2024
Enhancing our Anti-Obesity drug plan management with Prior Authorization
Anti-Obesity medications are currently an optional drug category at Sun Life. As Anti-Obesity medications continue to evolve, we remain committed to drug plan sustainability.
July 16, 2024
Share the new Menopause and Nursing in Canada report with your Clients
There has been an estimated $3.5 billion lost due to unmanaged menopause symptoms. This includes $3.3 billion in lost income due to a reduction of hours/leaves and $237M lost in productivity.
July 16, 2024
Change to co-insurance amount in Quebec
The Régie de l’assurance maladie du Québec (RAMQ) has made a change to the Quebec drug insurance plan. This change affects plan sponsors who provide drug coverage to plan members residing in Quebec.
June 25, 2024
Our Bright Promise to your Clients
We understand that your Clients’ needs are important to you. Our Bright Promise Service Guarantee highlights our commitment to top-notch service and excellence.
June 18, 2024
Wrapping up Mental Health Awareness Month
An important part of creating a mentally healthy workplace is ensuring that people leaders receive training on important aspects of mental health in the workplace.
May 28, 2024
Help your Clients take action against the growing gender health gap
Women aren’t always getting the care and treatment they need. This is the gender health gap, and it's becoming a growing concern.
May 28, 2024
A newly enhanced Workplace Mental Health Risk Assessment (WMHRA)
The psychological well-being of employees is a factor in overall employee health, employee retention/attraction, and workplace culture.
May 14, 2024
NEW: Mental health training partnership with the Mental Health Commission of Canada
Mental health education is an important part of building psychologically safe workplaces. We continue to build a robust suite of free online training that you can share with your Clients.
May 14, 2024
Service improvements: Client Care Centre telephone system
Starting in the third quarter of 2024, changes to our Client Care Centre (CCC) will provide a better experience for plan members. We’re launching Amazon Connect, a cloud-based Interactive Voice Response (IVR) phone system.
May 14, 2024
New SunAdvantage Group Benefits products and solutions flyer
We’ve updated the Group Benefits products and solutions flyer for you to share with your SunAdvantage Clients.
April 30, 2024
A quick, easy, and free online assessment tool for your Clients
Sun Life’s Organizational Health Assessment is an online tool you can use to help your Clients gauge how their business is doing.
April 23, 2024
Canadian Mental Health Week: new video resources for employers
The theme of this year’s campaign is “A Call to be Kind.” This theme advocates a “compassion-first” approach when interacting with someone struggling with mental health. And we’re doing our part to promote this approach.
April 02, 2024
Adding new mental health practitioners to standard EHC benefits plans
Investing in mental health solutions is important to us. To provide your Clients and their plan members with the Best in Health, we’re enhancing access to care for mental-health services.
March 26, 2024
Contest alert: Eligible plan members could win $5,000 for groceries from Sun Life
This spring, eligible plan members can look forward to an exciting contest – the Win FREE Groceries Contest!
March 26, 2024
New insights and supports to help Clients manage the effect of asthma
Chronic diseases, such as asthma, can have a major effect on the workplace. Asthma is one of the leading causes of productivity loss through absenteeism and presenteeism.
March 19, 2024
Faster payments for group benefits life insurance claims
We’re introducing a faster express payments process for many group benefits life insurance claims.
March 19, 2024
Marie-Chantal Côté named one of 2024’s Elite Women
We’re thrilled to announce that Benefits and Pensions Monitor has named Marie-Chantal Côté, Senior Vice-President, Group Benefits as one of 2024’s Elite Women.
March 05, 2024
Roundtable on women’s health: Help your Clients increase their support
Women make up 48% of the workforce in Canada, and women over age 40 make up one quarter – about 5-million people. Many are in the prime of their careers, with the skills, knowledge and experience that employers rely on.
March 05, 2024
March is Fraud Prevention Month – Help your Clients reduce risk
Group Benefits fraud remains a key threat to the sustainability of our Clients’ plans and a leading contributor to rising plan costs.
February 27, 2024
New insights and tools to help employers meet return-to-work challenges
As an advisor, you’ve seen the challenges many Clients face in managing an employee’s return after a disability leave.
February 20, 2024
Sun Life Healthy You: Be a fan of your health
Our goal is to inspire Canadians to take charge of their health, and position Sun Life as a health leader in Canada. The SLHY hub is part of Sun Life’s ongoing multi-year partnership.
February 20, 2024
The provincial and territorial dental associations have now released their annual fee guides. Sun Life uses this data to determine the maximum reimbursement amounts for dental services.
January 16, 2024
New Lumino Health Virtual Care EAP resources are available
Our Lumino Health Virtual Care Employee Assistance Program (EAP), provided by Dialogue, is part of an integrated health platform.
January 9, 2024
Our 2023 Year in Review highlights how we’ve prioritized Client needs
This year’s edition highlights important solutions such as mental health, DE&I, research and insights, digital innovations and more!