While at Sun Life my days varied during the week. Three days a week I worked with the pension team completing a clean-up project for one of Sun Life’s Defined Benefit providers. On these days a typical day would start out by planning what my work load goals were for that day/week. I would then organize the files and paper work needed and search to locate information to complete a full picture of these retirees for our provider’s records. During this time, I maintained an Excel spreadsheet and verified current payments on our database.
The other two days a week I worked for the Benefits & Wellness team on a Certificate of Existence project. My role specifically was to use returned mail from retired employees and search multiple databases to locate where the member resides. In addition to my daily tasks, I also had the opportunity to sit in on benefits meetings regarding work load trends as well as Wellness Ambassador meetings that coordinate various activities throughout the company.